Frequently Asked Questions

Questions about payment

We accept payment made by Credit Card, Cheque, Money order and Money Transfer. For credit cards, we accept Visa, Master, American Express. Orders will be processed after payment is received.
Yes! To ensure the privacy of our customers all information collected by OZ Labels will be kept confidential within our organisations.
Our online payment is secured by Paypal. All payment and personal information will be encrypted during processing. Your credit card details will not be disclosed to anyone including ourselves.
For more details about the privacy, please check our Privacy Policy

Questions about payment

It's FREE for regular postage within Australia. EXPRESS POST is also available with and additional charge of $9.0. Express Post is free for orders over $110.
In most cases, orders will usually be dispatched on the next business day.
Woven Labels will take about 2 weeks for production. If the order includes woven labels and other products, shipment will be split and the second shipment will be shipped by ordinary post.
After dispatch, please allow 2 - 7 business days for your order to arrive.
If you need your labels urgently, you can choose the express post option at the check-out page.
Please also note that, for some occasional circumstances, order dispatching may be delayed by up to 24-48 hours.

Questions about payment

We have the best quality Iron-on Labels in the market. It will not dissolve or strip off during wash.
We also offer Sticker Labels which are great for school supplies, sporting & skiing equipment, water bottles, books and so much more!
We have Pencil/CD Labels for smaller items such as DVD's, CD's, travel items and camp essentials.
Both these types of labels are microwave and dishwasher safe!
Our other products include Shoe Labels, Address Labels, DIY Labels and Bag Tags. We have money back guarantee for all our labels.
The Iron-on Labels are applied using a regular household iron and come with simple detailed instructions. Shoe labels are designed and shaped to fit inside the insole of your footwear. Stick-on Labels can be applied to any clean and dry surface.
For details, please check the product description and instructions come with the labels.
If there is a mistake during the printing process, we will reprint and replace your original label after you return your original label to us.

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